Product Liability Disclaimer

MEAN WELL offers standard warranty on the MEAN WELL power supplies during the warranty period that specified on the datasheet. Product defect within warranty period will be handled by repair or replacement whichever MEAN WELL prefers. For details or request a warranty claim, please contact sales channel where the products were purchased. MEAN WELL Enterprise Co., Ltd. reserves the right to make the final decision on how to handle the warranty cases.

Please note that the warranty is only limited to the MEAN WELL product itself and the accessories that come with the product, and does not include any extended liability, direct or indirect, for the client's equipment, system nor consequential damages. Please read the following statement concerning warranty claims:

  1. MEAN WELL's power supplies are electronic products intended for professional use only. System manufacturers intending to integrate a power supply into a system or use a power supply as an accessory should conduct sample approval and pilot runs to verify the compatibility of the power supply with the system and applicable load conditions before commencing mass production. Customers are solely responsible for evaluating and testing the product based on their actual application requirements and for verifying that the selected product meets all applicable functional and safety requirements for the intended application. No warranty or guarantee is provided for any operating conditions or applications that are not expressly specified in the product specifications or user manual. MEAN WELL assumes no liability for any damages or losses arising from such use.
  2. If the buyer identifies any product defects or abnormalities at any stage of the quality inspection process, including IQC (Incoming Quality Control), FQC (Final Quality Control), or SQC (System Quality Control), the buyer shall promptly contact the original channel of purchase. If MEAN WELL's analysis confirms that the power supply is defective, the buyer may request repair, return, or refund through the authorized channel of purchase.
  3. MEAN WELL will repair or replace defective units during the applicable warranty period. If additional warranty coverage is required, including but not limited to service costs or responsibilities beyond the power supply itself, the buyer must submit such a request before purchase. MEAN WELL will review the request and may adjust the selling price based on the scope of warranty services and level of coverage requested. In such cases, the parties must execute a separate service or commercial agreement.
  4. MEAN WELL reserves the right to modify, update, or optimize its product designs without prior notice. MEAN WELL assumes no liability for any damages or losses arising from such changes. Customers are advised to review the product specifications published on MEAN WELL's official website, as well as the information provided on the product label, before purchasing or using the product.