By Jerry Lin

MEAN WELL was established in 1982 with an initial capital of NT$1,000,000 in a small factory of just 100 square meters. It has been a long and winding road, as the company has transformed itself from a manufacturer of linear power supplies to switching power supplies, and changed its emphasis from power supplies for personal computers to those for industrial purposes. Today MEAN WELL establishes, designs and produces standard power supplies under our own brand name. We recognize that in our success we are greatly indebted to the support of our suppliers, distributors, employees and customers.

People often ask me what is the secret of MEAN WELL's phenomenal growth rate? In my personal opinion, we are not a very special company. We are merely a company that insists on long term cooperation and very careful to be rational and reliable in all the decisions it makes. This philosophy is at the center of our ability to grow so steadily.

We are not a company with outstanding workers, but a company that emphasizes a group of sincere, practical, hard working, and united partners. Some of our engineers have joined MEAN WELL directly after graduating from university; the others have worked in associated fields before joining our company. Together they make up our powerful group of research engineers. Most of our engineers, once immersed in our culture, can find no reason to leave. We believe that our exceptionally low turnover of staff has proved fundamental in our ability to always push forward the boundaries of our company.

 MEAN WELL has no one product that eclipses all the others in sales. Instead we have a very wide and well-balanced range of products. Each product is the result of our engineers' committed approach to superior design and our production department's dedication to superior quality. We are committed to finding the best possible solution to the price-quality equation, and every year we work diligently to increase quality and output while also reducing price.  

If you are a new supplier, even though in these initial stages of our relationshipour volume of trade may not be high, we hope you understand that MEAN WELL sincerely believes that we are at the beginning of a long and fruitful relationship. We emphasize long term partnerships, with goals of high quality and accurate delivery dates, along with reasonable sharing of profits. Most of our suppliers have been working closely with us for many years.

 If you are a new customer, we hope that you understand that wesincerely consider our mutual welfare in every deal. We often recommend beginning with a smaller short term order, and then gradually increasing the order quantity. Our approach to new customers, has at its heart the goal of allowing us to slowly build up the mutual understanding essential to long term business relationships. We emphasize long term partnerships. 65% of our sales comes from companies with whom we have had a business relationship for more than 10 years.  

If the CPU is the brain of a system, the power supply is its heart. Often the value of losses incurred in a single failure can exceed the value of the power supply itself. We firmly believe that the power supply industry is one built on trust. The mission of any power supply company should be to engender the utmost confidence in both the technology and quality of its products. Only by always striving to improve and innovate, creating the optimum Product, Quality, Cost, Delivery Time, Service and Relationship (PQCDSR) that stand test of time, can a company be truly trusted by its customers. We believe trust is another essential prerequisite to long term operation.

My thanks to my suppliers, distributors, employees and customers for all your support. You have allowed us to create this continuous culture of reliability. Also I would like to give my heartfelt welcome to any new members of our MEAN WELL circle. I wholeheartedly hope that we can become your permanent reliable power partner.